CityAlgo

Privacy Policy

Last updated: March 1, 2026

1. Introduction and Updates

This Privacy Policy details how CityAlgo and its affiliates (“CityAlgo”, “us“, “our” or ”we”) process personal information (as defined below) collected through our website at https://cityalgo.com/ or our AI-powered software development platform (the “Website” and “Platform” respectively).

Our details are as follows:

Entity: CityAlgo

Contact Email: contact@cityalgo.com

We may update our privacy policy from time to time by posting the new version on this page and updating the "Last updated" date. We encourage you to visit this page regularly to check for changes.

2. What Information We Collect

We collect "Personal Information"—any information relating to an identified or identifiable natural person—from customers and users of our Platform or Website.

For Website Users:

  • Voluntary Information: Email addresses and communication details provided via the "contact us" option or mailing list registrations.
  • Marketing Data: Information shared with CityAlgo by third parties based on your consent.
  • Technical Data: IP addresses, log/usage data, device type, and location details.

For Prospects:

  • Public/Third-Party Sources: Professional networking sites, data providers, or business partners.
  • Professional Details: Name, business email, phone number, job title, and other professionally relevant data.

3. Legal Basis for Processing

Depending on the context, CityAlgo processes Personal Information based on:

  • Contractual Necessity: To perform or enter into a contract with you.
  • Legitimate Interests: For our business interests or those of third parties.
  • Legal Obligations: To comply with applicable laws.
  • Consent: Specifically regarding marketing communications.

4. How We Use the Information

We use your Personal Information for the following purposes:

  • Support & Communication: To respond to inquiries and provide platform information.
  • Operations: To provide platform access, generate anonymized metadata, and improve performance.
  • Security & Compliance: To detect fraud, resolve disputes, enforce policies (such as our Responsible Use Policy), and comply with legal requests.
  • Development: To conduct research for new products and services.
  • Marketing: To identify and analyze prospective leads (offering opt-out options where required).

5. Information Sharing

We do not rent or sell Personal Information. We may share data with:

  • Third-party vendors and service providers.
  • Subsidiaries and affiliated companies.
  • Auditors, professional advisers, or potential investors/purchasers of CityAlgo.

6. Data Protection and Retention

Security

We implement commercially reasonable technical and organizational measures (including encryption) to protect your data. However, no internet transmission is 100% secure; please exercise caution when sharing sensitive info.

User-of-User Data

Our Users may collect information about their own application users. This processing is governed by our Data Processing Addendum.

Retention

We retain information only as long as necessary for the purpose it was collected, or to comply with legal obligations, resolve disputes, and enforce our rights.

7. Tracking Technologies

Cookies

We use "cookies" to:

  • Enable efficient navigation and feature activation.
  • Remember preferences and improve user experience.
  • Analyze web access and provide relevant marketing.

Google Analytics

We use Google Analytics to monitor platform usage. This tool collects IP addresses rather than names. Google’s use of this data is restricted by their Terms of Service and Privacy Policy.

Note: You can manage or remove cookies via your browser settings. Visit www.allaboutcookies.org for more information.

8. International Transfers

CityAlgo operates globally. We may transfer Personal Information to countries other than where it was collected, ensuring all transfers comply with applicable privacy legislation and safeguards.

9. Your Privacy Rights

Subject to local laws, you may have the following rights:

  • Access/Update: To verify, change, or update your information.
  • Erasure: To request the deletion of your data.
  • Objection/Restriction: To object to direct marketing or restrict processing.
  • Portability: To export your data in a portable format.

To exercise these rights, please contact us at contact@cityalgo.com. We may require identity verification before processing your request.

10. Complaints

If you have concerns about how we handle your data, please contact contact@cityalgo.com. If you remain unsatisfied, you have the right to file a complaint with your local data protection authority.