Terms of Service

Last updated: March 1, 2026

Use of the Platform by the Customer constitutes acceptance of these Terms. If a User accepts the Terms on behalf of another entity, they must have the authority to accept these Terms on that entity's behalf.

The Website or Customer's use of the Platform may be subject to additional guidelines, terms, or rules, which will be posted on the Website or via the Platform, including:

1. Right to Use

Subject to compliance with these Terms, CityAlgo grants the Customer and its Users a limited, non-exclusive, non-transferable right to access and use the Platform during the Subscription Term. Use is restricted to the Customer's internal business purposes and may not be used to provide services to third parties.

2. Platform Modifications & Usage Limits

Modification or Discontinuation

CityAlgo may update the Platform or Website at any time, including features, content, or databases. We reserve the right to impose limitations or discontinue parts of the Platform with or without notice.

Use and Credit Limits

Usage is subject to limits (e.g., number of Users, messages, and integration credits) based on your selected plan. Exceeding these limits may incur additional charges. CityAlgo may update these limitations by notifying you or updating the Pricing page.

Trial & Pre-Released Services

  • Trial Service: Offered for free; CityAlgo may modify or cancel these at any time without liability.
  • Pre-Released Services: Alpha or beta versions are under development and may contain bugs or disruptions.

Disclaimer: These services are provided "AS-IS" and "AS AVAILABLE." Total aggregate liability for such services shall not exceed US $100.

3. Accounts and Obligations

Users and Accounts

  • Eligibility: Users must be at least 13 years old (16 in the EU) or the minimum age required by local jurisdiction.
  • Security: Customer is responsible for maintaining the confidentiality of account credentials. Sharing login details between multiple individuals is prohibited.
  • SSO Registration: You may register via Single Sign-On (e.g., Google). By doing so, you represent that you have the right to grant CityAlgo access to that account.

Customer Infrastructure

Customer is solely responsible for the technical environment (cloud, internet, security controls) necessary to run the Platform and any Generated Output. CityAlgo is not responsible for your data backups or the security of environments where you host the output.

4. Customer Data

Ownership & License

As between the Customer and CityAlgo, the Customer retains all rights to Customer Data. However, Customer grants CityAlgo a worldwide, royalty-free license to use, process, and host this data for the purpose of providing the Platform and creating Generated Output.

Responsibility

Customer warrants that they have all necessary rights and consents to upload the data and that such data does not violate any laws or third-party rights. Sensitive Data (e.g., health or credit card info) should not be uploaded without prior written agreement.

5. Intellectual Property

CityAlgo IP

All rights to the Platform, Website, documentation, code, and logos remain the sole property of CityAlgo and its licensors.

Generated Output & Input Data

The Customer owns the software and applications generated by the Platform (Generated Output) resulting from their specific prompts (Input Data).

Note: Due to the nature of AI, Generated Output may not be unique; other users may receive similar results based on similar prompts.

Restricted Use

Users may not:

  • Reverse engineer or decompile the Platform.
  • Use the Platform to build a competing product.
  • Use the Platform for high-risk environments (e.g., aviation, nuclear facilities, health services) where failure could lead to injury or severe damage.

6. Feedback & Anonymous Info

Anonymous Information: CityAlgo may use aggregated, non-identifiable data to improve and market the Platform.

Feedback: Any suggestions provided to CityAlgo become the property of CityAlgo, and we may use them without obligation or compensation to the Customer.

7. Copyright Infringement (DMCA)

If you believe your intellectual property is being infringed, please notify our agent:

Email: contact@cityalgo.com

Requirements: Your notice must include a physical/electronic signature, identification of the work, contact info, and a statement made under penalty of perjury.

8. Third-Party & AI Services

The Platform integrates with third-party software and AI Services (Generative AI). These are outside CityAlgo's control and are subject to their own terms.

Warning: AI responses may "hallucinate" or contain errors. It is the Customer's sole responsibility to verify the accuracy of AI-generated content.

9. Payments & Fees

  • Fees: Non-cancelable and non-refundable. Fees are stated in USD.
  • Taxes: Fees exclude taxes unless CityAlgo is legally required to collect them.
  • Late Payments: Delinquent payments may bear interest at 1.5% per month or the highest rate permitted by law.

10. Term and Termination

Auto-Renewal

Subscriptions renew automatically for successive periods unless canceled at least 30 days prior to expiration. Charges may be processed up to 3 weeks before the renewal date.

Termination by CityAlgo

We may suspend or terminate access immediately if:

  • You pose a security risk.
  • You breach "Restricted Use" terms.
  • You fail to pay fees.

Termination by Customer

You may cancel via Account settings or by contacting contact@cityalgo.com. Termination takes effect at the end of the current term; no refunds are provided for the remaining period.

Data Export Post-Termination

Upon written request within 15 days of termination, CityAlgo will provide a copy of your Customer Data in a standard format. After 15 days, we may delete all data.

11. Warranty and Disclaimer

CITYALGO PROVIDES THE PLATFORM ON AN "AS IS" BASIS. We do not guarantee that the Platform will be uninterrupted, error-free, or free of vulnerabilities. CityAlgo disclaims all warranties of merchantability, fitness for a particular purpose, and non-infringement. Use of the Platform and any Generated Output is at your own risk.

12. Investment Risk and Responsibility

CityAlgo is a technology provider, not a financial advisor.

  • No Financial Advice: Any content, analysis, or Generated Output (including trading strategies or code) produced by the Platform is for informational and educational purposes only and does not constitute financial, investment, or legal advice.
  • Risk Acknowledgment: Trading and investing involve significant risk of loss. Customer acknowledges that the use of algorithmic tools or AI-generated strategies can result in substantial financial losses.
  • Sole Responsibility: Customer is solely responsible for any investment decisions or trades made based on the Platform’s output. CityAlgo shall not be liable for any financial losses, lost profits, or damages resulting from the use of the Platform in connection with financial markets.
  • Performance: Past performance or simulated results are not indicative of future success. CityAlgo makes no guarantee regarding the profitability of any Generated Output.